SERVICE OPERATION (Program); CUSTOMER CONTACT CENTERGovernor's Recommendations
2022-23
Current Year Budget
2021-22
Difference
DollarsPositionsDollarsPositionsDollarsPositions
$6,266,65492.00$5,979,43292.00$287,2220.00
 
Budget Issues (Continuation and New)
 Show Funding SourceGovernor's Recommendations
2022-23
Current Year Budget
2021-22
Difference
 DollarsPositionsDollarsPositionsDollarsPositions
Policy Area: REGULATION AND LICENSING
ANNUALIZATION OF ADMINISTERED FUNDS APPROPRIATIONS      
 STATE HEALTH INSURANCE ADJUSTMENTS FOR FY 2020-21 - FIVE MONTHS ANNUALIZATION$00.00$32,4460.00($32,446)0.00
 STATEWIDE PAY INCREASE FOR FY 2020-21 - THREE MONTHS ANNUALIZATION$00.00$31,3160.00($31,316)0.00
ESTIMATED EXPENDITURES      
 ADJUSTMENT TO STATE HEALTH INSURANCE PREMIUM CONTRIBUTION - FY 2020-21 - EFFECTIVE 12/1/2020$00.00$45,4250.00($45,425)0.00
 CASUALTY INSURANCE PREMIUM ADJUSTMENT($1,199)0.00($20,295)0.00$19,0960.00
 ESTIMATED EXPENDITURES - OPERATIONS$5,923,76992.00$5,690,98692.00$232,7830.00
 FLORIDA RETIREMENT SYSTEM ADJUSTMENT - FY 2021-22 - NORMAL COST AND UNFUNDED ACTUARIAL LIABILITY$26,5400.00$26,5400.00$00.00
 FLORIDA RETIREMENT SYSTEM ADJUSTMENT FOR FY 2020-21 - NORMAL COST AND UNFUNDED ACTUARIAL LIABILITY$00.00$48,7490.00($48,749)0.00
 REALLOCATION OF HUMAN RESOURCES OUTSOURCING($2,290)0.00($2,294)0.00$40.00
 SALARY INCREASES FOR FY 2020-21 - STATEWIDE PAY INCREASE - EFFECTIVE 10/1/2020$00.00$93,9470.00($93,947)0.00
 SALARY INCREASES FOR FY 2021-22 - STATE EMPLOYEE MINIMUM WAGE INCREASE - EFFECTIVE 7/1/2021$32,6120.00$32,6120.00$00.00
PROGRAM OR SERVICE-LEVEL INFORMATION TECHNOLOGY      
 CUSTOMER RETURN CALL SOFTWARE FOR THE CUSTOMER CONTACT CENTER$287,2220.00$00.00$287,2220.00
Total Policy Area: REGULATION AND LICENSING$6,266,65492.00$5,979,43292.00$287,2220.00